Privacy Policy

Last updated: March 1, 2026

SwiftSeal Guild (“we”, “us”) provides wax seal education and related services. This Privacy Policy explains how we collect, use, disclose, and protect personal data in connection with our website and services.

1. Data We Collect

• Account and Contact Data: name, email address, and optional phone number.
• Transaction Data: purchased courses, payment status (processed by our payment provider), timestamps.
• Support Data: messages you send via contact forms or email.
• Usage Data: pages visited, device information, approximate location derived from IP.
• Cookies and Similar Technologies: essential cookies for authentication and security; optional analytics cookies.

2. How We Use Data

• Provide and improve the website and courses.
• Process orders and deliver digital content.
• Respond to support requests and communicate about your account.
• Maintain security, prevent fraud, and ensure legal compliance.
• With consent: run analytics to improve lessons and site experience.

3. Legal Bases

Where applicable law requires a legal basis, we rely on: performance of a contract, legitimate interests (e.g., service improvement, security), consent (for optional analytics), and compliance with legal obligations.

4. Sharing

We may share data with:

• Service Providers: hosting, analytics, payment processing, email delivery, and customer support tools.
• Legal and Safety: to comply with law, enforce terms, or protect rights and safety.
• Business Transfers: in connection with mergers or acquisitions, subject to this Policy.

5. Cookies

We use essential cookies required for the site to function and optional analytics cookies to improve content. You can control cookies through your browser settings and via the banner on our site.

6. Data Retention

We keep personal data for as long as necessary to provide services and meet legal obligations. We may retain minimal transactional records for tax and audit purposes.

7. Security

We use technical and organizational measures appropriate to the risk, including encryption in transit, access controls, and regular security reviews.

8. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your data; to object or restrict certain processing; and to withdraw consent for optional processing. To exercise rights, contact [email protected].

9. Children

Our services are not directed to children under 13 (or the relevant age in your jurisdiction). We do not knowingly collect data from children.

10. International Transfers

Your data may be processed in countries other than your own. We implement safeguards where required by law.

11. Changes to This Policy

We may update this Policy from time to time. The “Last updated” date indicates the latest revision.

12. Contact

Questions about this Policy? Email us at [email protected] or call +1 (415) 555-0198.